YOUJUICE LIMITED
Last updated: July 2026

1. WHO WE ARE AND DATA CONTROLLER

1.1 YOUJUICE LIMITED (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.

1.2 Under the UK General Data Protection Regulation (UK GDPR), YOUJUICE LIMITED is the Data Controller responsible for your personal data.

  • Company Registration Number: 09024022
  • Registered Address: 48 Brunswick Street East, Hove, England, BN3 1AU
  • Website: https://www.youjuice.co.uk
  • Privacy Contact: info@youjuice.co.uk | 01273 204003

2. THE DATA WE COLLECT ABOUT YOU

We may collect, use, store, and transfer different kinds of personal data depending on how you interact with our website:

  • Identity Data: First name, last name.
  • Contact Data: Email address, telephone number (used for sending collection confirmations and order updates).
  • Financial & Transaction Data: Details about payments made through our website payment providers and details of products you have purchased from us. (Note: We do not store raw credit card numbers on our servers).
  • Technical & Usage Data: IP address, browser type, time zone setting, and details about how you use our website.
  • Marketing Data: Your preferences in receiving marketing emails from us (where you have opted in).

3. HOW WE COLLECT YOUR DATA

We collect data from you when you:

  1. Place a click-and-collect order on our website.
  2. Create an account on our website.
  3. Sign up for our email newsletter or promotions.
  4. Contact us via email, phone, or contact forms.

4. HOW AND WHY WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we use your data under the following legal bases:

Purpose / Activity Type of Data Legal Basis for Processing
Fulfilling your Click-and-Collect Order (processing payment, preparing juice, notifying you when it is ready) Identity, Contact, Transaction Performance of a Contract
Customer Support (answering queries or issue reports) Identity, Contact, Transaction Performance of a Contract & Legitimate Interests
Tax & Accounting Records (keeping invoices for HMRC compliance) Contact, Transaction Legal Obligation
Email Marketing (sending special offers or updates) Identity, Contact Consent (Opt-in)

5. PAYMENTS & DATA SHARING

5.1 Payment Processing: Payments made on our website are processed securely by third-party payment gateways (e.g., Stripe, PayPal, or WooCommerce Payments). We do not collect or store full credit/debit card numbers on our servers.

5.2 Third-Party Service Providers: We may share your data with trusted third parties to run our business, including:

  • Website hosting and maintenance providers.
  • E-commerce platform providers.
  • Email and SMS notification services (for pickup notifications).
  • Accounting software and legal advisors.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for:

  • Order & Accounting Records: Retained for 6 years following the end of the tax year to comply with UK tax (HMRC) regulations.
  • Customer Accounts: Retained as long as your account remains active.
  • Marketing Subscriptions: Retained until you click “Unsubscribe” or withdraw consent.

7. COOKIES

Our website uses essential cookies to allow you to add items to your basket, log in, and check out securely. We may also use analytics cookies to understand how visitors use our site.

You can set your browser to refuse all or some browser cookies, but disabling essential cookies may prevent our shopping basket and checkout from working properly.

8. YOUR LEGAL RIGHTS (UK GDPR)

Under UK data protection laws, you have rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request that we correct incomplete or inaccurate data.
  • Right to Erasure: Request that we delete your personal data (where we are not legally required to keep it).
  • Right to Withdraw Consent: Opt-out of marketing emails at any time via the unsubscribe link in the email.

To exercise any of these rights, please contact us at info@youjuice.co.uk.

9. HOW TO COMPLAIN

If you have concerns about our data practices, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the UK data protection supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Helpline: 0303 123 1113